BLONIX Privacy Policy

1. Introduction

Blonix Technologies Limited ("Blonix", "we", "our", or "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use the Blonix website, mobile application, cryptocurrency wallet services, virtual card services, physical card services, and related products and services (collectively, the "Services").

Blonix Technologies Limited is a company incorporated in Hong Kong under Company Registration Number 78845345.

By accessing or using our Services, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of information.

2.1 Personal Information

• Full name
• Date of birth
• Nationality
• Residential address
• Email address
• Telephone number
• Gender (where applicable)
• Government-issued identification details

2.2 Identity Verification Information

To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, we may collect:

• Passport
• National identity card
• Driver's license
• Selfie verification images
• Video verification recordings
• Proof of address documents
• Source of funds information
• Source of wealth information

2.3 Financial Information

We may collect:

• Wallet addresses
• Cryptocurrency transaction history
• Card transaction history
• Account balances
• Payment information
• Funding sources
• Merchant transaction records

2.4 Technical Information

We may automatically collect:

• IP address
• Device identifiers
• Browser type
• Operating system
• Mobile device information
• App usage information
• Login records
• Location information where permitted

2.5 Communications

We may collect records of:

• Customer support communications
• Emails
• Chat messages
• Complaints
• Feedback submissions

3. How We Use Your Information

We use your information for the following purposes:

Service Provision

• Creating and managing accounts
• Processing transactions
• Issuing virtual and physical cards
• Providing wallet services
• Delivering customer support

Identity Verification

• Verifying identity
• Conducting KYC checks
• Conducting AML screenings
• Fraud prevention

Security and Compliance

• Monitoring suspicious activities
• Preventing unauthorized access
• Complying with legal obligations
• Investigating disputes and complaints

Service Improvement

• Improving products and services
• Developing new features
• Analyzing platform performance
• Enhancing user experience

Communications

• Sending account notifications
• Security alerts
• Transaction confirmations
• Customer service communications
• Regulatory notifications

4. Legal Basis for Processing

We process personal information where necessary:

• To perform our contractual obligations.
• To comply with legal and regulatory requirements.
• To protect legitimate business interests.
• To prevent fraud and financial crime.
• With your consent where required by law.

5. Sharing of Information

We may share your information with trusted third parties where necessary to provide Services.

Financial and Card Service Providers

This may include:

• Card issuers
• Banking partners
• Payment processors
• Payment institutions
• Settlement providers

Compliance Providers

This may include:

• Identity verification providers
• KYC providers
• AML screening providers
• Fraud prevention services

Technology Providers

This may include:

• Cloud hosting providers
• Data storage providers
• Security service providers
• Customer support platforms

Regulatory Authorities

We may disclose information to:

• Government authorities
• Regulatory agencies
• Law enforcement agencies
• Courts and tribunals

where required by law or regulatory obligations.

6. International Data Transfers

Because our Services operate globally, your information may be transferred to and processed in jurisdictions outside your country of residence.

Such transfers may involve countries that do not provide the same level of data protection as your local jurisdiction.

Where required, we implement reasonable safeguards to protect personal information during international transfers.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our Services.
• Comply with legal obligations.
• Satisfy regulatory requirements.
• Resolve disputes.
• Enforce agreements.

Certain records may be retained for longer periods where required by applicable financial regulations, AML obligations, or legal requirements.

8. Data Security

We implement reasonable technical, administrative, and organizational measures designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to protect personal information, no internet-based service can guarantee absolute security.

9. Cookies and Similar Technologies

Our website and applications may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze traffic patterns
• Enhance security
• Personalize user experience

You may manage cookie settings through your browser preferences.

Disabling cookies may affect certain website functionality.

10. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of information.
• Restrict processing.
• Object to processing.
• Withdraw consent where applicable.
• Request a copy of your personal information.

Requests may be submitted through our customer support channels.

We may require identity verification before processing requests.

11. Marketing Communications

We may send promotional communications regarding our products and services.

You may opt out of marketing communications at any time by:

• Following unsubscribe instructions.
• Adjusting application settings.
• Contacting customer support.

Service-related communications may still be sent where necessary.

12. Children's Privacy

Blonix Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

If we become aware that information has been collected from a minor, we may delete such information and terminate associated accounts.

13. Third-Party Websites

Our website or application may contain links to third-party websites or services.

Blonix is not responsible for the privacy practices, content, or policies of third-party websites.

Users should review the privacy policies of those websites separately.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon publication on our website or application unless otherwise stated.

Your continued use of the Services after publication constitutes acceptance of the updated Privacy Policy.

15. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.